Privacy Policy

Confidentiality

All Italian-Australian Pensioner Association of Tasmania members, workers and volunteers shall ensure that each client’s rights to privacy and confidentiality are respected, and he or she has access to their personal information held by the agency.


The IAPAT:

• Shall respect that client’s personal information, unless expressly agreed, is to be kept confidential between the client and the individual concerned

• Shall respect the right of clients to choose to disclose or withhold information as they see fit

• Are obliged to inform clients should anything disclosed constitute a breach of law or violate professional or personal ethics. The client must be informed that the matter may have to be reported to the relevant authority will obtain client’s authorisation for information to be shared with other agencies or a third party (written consent form) shall ensure that written confidential materials and records are appropriately secured. These records might include case notes, and appointment cards and

• Shall ensure that client’s personal information including any files are made available to the client when and if requested.